James Battaglia and Hayden Wentworth
2 months ago
ROCHESTER, N.Y. (WROC) — Wegmans has issued an alert regarding possible double charges for some customers who made recent credit card purchases.
Wegmans said customers who selected credit at store terminals or online on Aug. 16 may have been charged twice when they used their credit or debit card. The issue did not apply to debit card users who entered their PIN and EBT purchases.
According to Wegmans, the company is working with its processor to waive the double charges.
Read the Wegmans statement
We recently identified an issue with credit card transactions processed on August 16.th for in-store and online orders. Some credit card transactions were inadvertently charged twice for their order, however, EBT and debit card transactions were not affected. We work with our processor to waive the charges. Customers will see duplicate fees waived in the coming days depending on their bank or issuer.